University of Ottawa Kanata North Campus Projects

Created a dedicated “Ecosystem Events” page on the company’s website to centralize and highlight events related to the University of Ottawa Kanata North campus. This page serves as a dynamic hub for promoting collaboration between academia and industry, increasing visibility of joint initiatives and strategic partnerships.

Redesigned the layout of the “Reserve Campus Space” page to improve navigation and user engagement. The previous template led to a high rate of misclicks. After restructuring the content and layout, user accuracy in finding the correct reservation links significantly increased.

Full Redesign of the Innovation Support Services Website

Led the complete redesign of the Innovation Support Services (ISS) department website, which had not been updated in years. The outdated content and disorganized structure were fully re-evaluated and transformed. I managed the entire process end-to-end — from initial stakeholder meetings and content auditing to UX design, layout restructuring, and final implementation. The result is a clean, updated, and user-friendly site that reflects the department’s current services and goals.

Redesigned the “Book a Space” webpage for external partners to improve user experience and streamline the reservation process. Previously, the form collected only a company name and email address, requiring manual follow-ups. The updated version gathers relevant booking details upfront, reducing back-and-forth communication and enabling faster confirmations.

Transformed outdated, document-based room user guides into individual, shareable web pages. Each guide was manually verified and updated through hands-on testing to reflect current equipment and room setups. This improved both the accessibility and accuracy of room usage instructions for all users.

In-Room QR Code System for User Guides

Implemented a bilingual QR code system for each room’s AV user guide, linking directly to the verified web pages. QR codes were printed and installed on foam boards inside each room, allowing users to instantly access step-by-step instructions without navigating the website. This significantly reduced the need for technical support and streamlined the room setup process.